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How to Assign Agency Shifts

This article will cover how to assign agency workers to open shifts

Updated over 2 months ago

Agency workers can be a valuable resource for filling open shifts and maintaining a high standard of care. Here’s how to assign a shift to an agency worker:

Step-by-Step Instructions:

  1. Go to the Schedule page from the left-hand menu.

  2. Select the shift you want to assign — this can be an open shift or a shift already assigned to a staff member.

  3. In the shift modal, click the Worker dropdown.

  4. Scroll to the bottom of the list to find existing Agency Workers, or select Add an Agency Worker to enter a new one.

  5. Once selected, the agency worker will be assigned to the shift.

Agency worker shifts will appear at the bottom of each grouping in your schedule view.

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