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Fix incomplete timesheets and correction requests

Approve or reject staff correction requests and fill in missing punches.

Add-on feature: Time & Attendance (clocking in, timesheets and time tracking) is a Veras add-on we're rolling out to a small group. Interested? Email [email protected] or chat with us, and we'll walk you through it.

Approve or reject a correction request

  1. Click Time tracking, then the Corrections tab.

  2. Read the changes on the card. Click View full timesheet to compare.

  3. Click the green check to approve, or the red X to reject.

Fix an incomplete timesheet

  1. Click the Incomplete tab. Each row shows what's missing, like Missing clock out.

  2. To fix it yourself, click the row, add the missing time, and click Save.

  3. To ask the employee, click Message, then Send message.

  4. If the row says View, the employee already sent a fix. Click it to review.

Other places to review requests

  1. On the web dashboard, use the Timesheet corrections card. Click View all to see every request.

  2. In Messages, open the request in your chat with the employee. Click Approve or Reject.

  3. In the phone app, tap Home, then Timesheet Correction Requests.

Good to know: No requests showing up? In Settings, under Time & Pay, click Time Tracking. Check Staff Timesheet Corrections and Require Approval are on. With Require Approval off, staff changes apply without review.

Common questions

What happens after I approve or reject?

Approving replaces the times on the timesheet. Rejecting changes nothing. Either way, the employee gets a notification.

Can Veras message staff about missing punches for me?

Yes. In Settings > Time Tracking, turn on Prompt Staff About Incomplete Timesheets.

Do these block payroll approval?

Yes. Clear them before you approve timesheets for payroll. To change times yourself, see Review and edit timesheets.

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