Add a staff license or certification from their profile. The Credentials page is only for communities that have it turned on.
Add a credential from a staff profile
Click Team in the left menu.
Click the person's name.
Under Credentials, click Add credential.
Pick the Credential and fill in the details.
Click Save.
Staff can add their own in the Veras app. See Add your license or certification.
If you have the Credentials page
Check who needs attention
Click Credentials in the left menu.
Click a tab: Compliant, Warning, or Non-compliant.
To find someone, type their name in Search, or click Filters.
Add a credential
Click Add credential at the top right.
Search for the staff member and click Next.
Fill in the details, add a photo or PDF under Attachment, and click Save.
Download the list
Click the three-dot button at the top right, then Download.
Good to know: Warning means expiring soon, needs verification, or in a grace period. Non-compliant means expired or missing.
Common questions
How do I change or archive a credential?
Click the three dots next to it, then Edit credential or Archive credential.
I don't see the Credentials page in the menu.
It must be turned on for your community. You can still add credentials from a staff profile. Email [email protected] or chat with us to ask.