By default, the schedule view will only display staff members whose primary position matches the position(s) you have selected. If you would like your schedule to show any staff member who holds the selected position, even if it is not their primary position, you can enable the Show All Job Positions setting:
Step-by-step instructions:
1. Go to your Schedule
2. Click the three-dot button in the top-right, then click Customize
3. In the drawer that opens, scroll down to find the Show All Job Positions toggle, and enable it. Click Done after it has been enabled
With this setting enabled, the Schedule view will now also display any staff member who holds the selected position(s), even if what you have selected is not their primary position.
In the screenshot below, you can see that the schedule is set to view the MT position, but there are also some CNA staff members visible. This is because these staff members are primarily CNAs, but they also have the MT position assigned to them.
Note: To learn how to add or change a staff member's position, read the article here