Roles are shared across your organization. Only Super Admins can create or edit them.
Create a role
Click Settings in the left menu.
In the dropdown at the top, pick Employer Settings.
Under People, click Roles.
Click New role.
Type a Name and pick Facility role or Company role.
In Start from, pick the role to copy, like Scheduler.
Click Create & edit.
Change a role's permissions
On the Roles page, click the role.
Click Edit role, check or uncheck permissions, then click Save.
If people have this role, click Save again to confirm.
Delete a role
Open the role and click the three-dot menu next to Edit role.
Click Delete role, then Delete role again.
Good to know: In Facility Settings, Permissions > Roles only shows roles. You can't edit them there.
Common questions
I don't see Roles in Settings.
Only Super Admins can manage roles. Ask your Super Admin, or email [email protected], or chat with us: in the web app click Support; in the phone app tap Contact Us.
Do changes reach people right away?
Yes. Saving updates permissions for everyone with that role right away.
Why can't I delete a role?
Move everyone off the role first. Then delete it. To give someone a role, see Give someone admin or scheduler access.


