Turn on the department
In the left menu, click Settings.
On the Community tab, scroll to Departments.
Tick the department you want.
Click Save Changes at the bottom.
Add its positions and shifts
Click the Positions tab, then the tab for your new department.
Click + Position and enter a Name and Abbreviation.
Under Shifts, click + Shift and set the name, start and end.
Click Save.
Good to know: Using budgets? Set one for the new department on the Budgets tab.
Common questions
I don't see Settings.
You need settings access. Ask an admin, or see Give someone admin or scheduler access.
Do shift changes affect past shifts?
No. Changes only apply to future shifts.