Send login details (web app)
Click Team in the left menu.
Optional: click Filters to narrow the list, like by Position.
Check the box next to each person, or the top box for everyone.
Click Send login details, then Send. You'll see Login details sent.
Each person gets a text, an email, or both, with their username and how to sign in. Want a handout too? See Download the Veras Mobile App Flyer.
Good to know: You need the Add and invite staff permission to see the button. Nothing is sent to people who already signed in to the app, are archived, or have no email or phone.
Common questions
How do I resend login details?
Do the same steps again. Adding a new team member doesn't send them on its own.
They say the message never came.
Click their name on Team and check Email and Phone. If one is wrong, see Change a phone number or email.
They got the message but can't sign in.