Before you start
You need Scheduler or Administrator permissions to access and edit the Master Schedule.
Master Schedule shows recurring patterns — the blueprint each person's shifts are generated from. Changes you make here update that blueprint going forward. They do not change shifts already built on the Schedule page.
To build actual dated shifts from these patterns, use Build the next schedule with Apply Schedules.
Access the Master Schedule
Go to the Schedule page.
In the top-right corner, open the options menu.
Select Master Schedule.
Navigate and filter your view
Switch between weekly and monthly views
Use the week and month icons at the top of the page to switch between views. Weekly view shows more shift detail; monthly view gives you a broader picture of your team's staffing at a glance.
Filter and group your view
Use the filter controls at the top of the Master Schedule to narrow what you see:
Department — If your community uses departments, choose one to see only that department's staff. What's available here depends on your role.
Hide inactive staff / Hide staff without schedules — Use these to focus on active, scheduled staff only.
Position — Filter to one or more positions (for example, CNA or LPN) to see only those rows.
Group by — Change how rows are organized. Choose Position, Time of Day, or Area to group staff accordingly.
Adjust a staff member's schedule
Use this when you need to change the days someone works, the areas they're assigned to, or their schedule notes.
Note: This updates their saved schedule, not any individual shift already on the calendar. To change a specific shift, see How to Edit a Shift on your Schedule.
In the Master Schedule, click the row of the staff member whose schedule you want to change.
A window opens where you can adjust their schedule details, including Schedule Type, Areas, and Notes. For more information on how to adjust staff schedules, see How to Add Staff Schedules.
The Master Schedule updates right away. The next time you run Apply Schedules for this person, Veras uses the updated schedule.
Common questions
Q: What's the difference between Master Schedule and the regular Schedule page? A: The Schedule page shows the actual shifts on the calendar — the ones staff see in the Veras app. Master Schedule shows each person's saved schedule — the days and positions they're set up to work each week. Changes in Master Schedule do not appear on the calendar until you run Apply Schedules.
Q: If I update someone's schedule in Master Schedule, does it change their shifts on the Schedule?
A: No. Updates in Master Schedule change the saved schedule only. Shifts already on the calendar are not affected. To put the updated schedule on the calendar for an upcoming week or month, run Apply Schedules for that person.
Q: Why don't I see a staff member in the Master Schedule?
A: They may be filtered out. Check that Hide inactive staff and Hide staff without schedules are turned off, and that no Position or Department filters are active. If they still don't appear, confirm that they have been added to your team and have a schedule set up — see How to Add Staff Schedules.