Set your call-off rules
Click Settings in the left menu. Make sure the top says Facility Settings.
Under Scheduling, click Policies.
Click Call Off Policies.
Turn on Call-Off Policy so staff can call off in the app.
Set Maximum call-offs per month.
Set Minimum hours notice required.
Under Call-off confirmation, pick what happens at the limit.
Edit the Confirmation message staff see when they call off.
Click Save Changes at the bottom.
At the limit
Block additional call-offs: staff can't call off again that month.
Allow call-offs with confirmation: staff can still call off after seeing your Over limit message.
Good to know: With the switch off, staff don't see Call Off Shift in the app.
Common questions
What if staff call off too late?
The app stops them and says how many hours notice you need.
Where do I see call-offs?
Open Analytics and look at Call offs. To add one yourself, see Record a call-off.