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Let staff pick up open shifts

Turn on open shift pickup and choose when a pickup needs your approval.

Turn on open shift pickup

  1. Click Settings in the left menu. Make sure the top says Facility Settings.

  2. Under General, click Community.

  3. Scroll to Open shift availability.

  4. Turn on Employees can request to pick up open shifts.

  5. Pick an approval choice.

  6. Click Save Changes at the bottom.

Approval choices

  • No approval required: pickups are approved right away.

  • Approval required for all shifts: a scheduler approves every pickup.

  • Conditional approval required: set the overtime hours to approve or reject on their own. Others wait for you.

Good to know: To cap long stretches of work, go to Policies > Shift Pickup Policies.

Common questions

Why can't some staff see open shifts?

Staff only see shifts for positions that list their job position. See Add positions and shift times.

Can staff pick up part of a shift?

Yes. On the same page, turn on Employees can request partial shifts. You still approve each one.

Can staff give away a shift they can't work?

Yes. Turn on Allow coverage requests under Request coverage. You approve before the shift is released.

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