Manage permissions for a specific user
The main Settings > Permissions page (not the Roles tab) shows all staff members who have Scheduler or Admin access. From here you can add someone to this list, change their department access, or remove their elevated role.
Add someone who needs access
Click Settings from the bottom left of your browser
Click Permissions from the list of available settings
Click Managers
Click Add new in the top right
Search for the staff member by name and select them.
They are added as a Scheduler by default. To change their role or department access, see the steps below.
Change Department access
By default, a Scheduler has access to all departments. To limit them to specific departments:
Find the staff member you would like to make changes to
Click the Departments dropdown next to their name.
Select the departments they should have access to.
Note: If no departments are selected, the staff member automatically has access to all departments.
How to Remove access
To take away a staff member's Scheduler or Admin role, you archive them from the Permissions list.
Click the three dots at the end of the staff member's row.
Select Archive Manager.
Their role changes back to Employee and their record is retained — this does not remove them from Veras or affect their shifts or schedule history. To restore their access later, re-add them using Add new.
Common questions
Q: If I archive a manager, can I restore their access later?
A: Yes — re-add them using Add new in Settings > Permissions and assign their role again. Their staff record stays in the system when they're archived, so you won't need to recreate anything.
Q: If I remove someone's Scheduler access, do they lose their shifts or employee record?
A: No. Removing elevated access only changes their role to Employee. Their staff record, schedule history, and profile all stay in Veras — they just can't manage schedules or access admin settings anymore.
Q: Someone's access didn't change after I updated their role. What's wrong?
A: Role changes take effect the next time the user logs in. Have them log out of Veras completely and log back in. If the issue continues, confirm the correct role is still assigned in Settings > Permissions.
Q: Who can give someone Admin access?
A: Only Admins can change permissions. One Admin can grant Admin access to another user. If no active Admin is available, contact Veras support.
Q: Can I give a Scheduler access to only some departments?
A: Yes — use the Departments dropdown next to their name in Settings > Permissions. If no departments are selected, they automatically have access to all departments.