Before you start
You need Administrator or Scheduler permissions to add team members. If the + Add team member button isn't visible, ask your admin to update your role — see How to Manage Permissions for a Specific User.
If your facility has an HRIS integration, active employees in that system will appear in the search results. You'll still need to select their Position in Veras before saving.
Adding a team member doesn't automatically give them access to the Veras app. Inviting them is a separate step — see Invite Staff to Veras App.
Add a brand-new employee
Use this path when the employee isn't showing up in search results, or your facility doesn't have an HRIS integration.
In the left sidebar, click Team.
In the top right, click + Add team member.
In the search box, type the employee's name.
Click + Add new team member from the dropdown.
Fill in the employee's details:
First name (required)
Last name
Email — recommended so you can send login details later
Phone — recommended for SMS communications in Veras
Position (required) — select the job role they'll be scheduled for
Click Add team member.
You'll see the new employee appear in your team list.
Note: To set up their recurring schedule, see How to Add Staff Schedules.
Add an employee from your HRIS
If your facility has a connected HRIS, active employees in that system appear as suggestions when you search — no need to enter their details manually. Follow steps 1–3 above, then:
Select the employee from the dropdown results.
Select the employee's Position from the dropdown.
Click Add team member.
You'll see the employee added to your team list with their contact details already filled in.
Note: To set up their recurring schedule, see How to Add Staff Schedules.
Common questions
Q: The employee isn't showing up in search results. Why?
A: Either your facility doesn't have an HRIS integration, or the employee isn't marked as active in your connected system. Click + Add new team member to enter their details manually instead.
Q: What fields are required?
A: First name, Email or Phone Number, and Position are required. We recommend filling all details available, as that user can login with both their email and phone number.
Q: Does adding a team member give them access to the Veras app?
A: Not automatically. After adding them, you'll need to invite them separately — see Invite Staff to Veras App.
Q: Can a staff member be in more than one position?
A: Yes. You can add additional positions from their profile after they've been added. See Add or Remove Roles for a Staff Member
Q: I see the same person listed twice. What do I do?
A: Use the Merge duplicates button at the top of the Team page to combine the two records. See How to Merge Duplicate Staff Profiles.